Dermatica is shutting down in the US: What it means and what to do next

Table of Content:
Why is Dermatica shutting down? | When is Dermatica closing? | What happens to customers? | Can I get through Miiskin the same formula? | What should I do if I use Dermatica prescription skincare? | What skincare ingredients can I get? | FAQ

Article last updated October 14th, 2026.

Dermatica, the UK-based personalized skincare company, has announced that it is permanently shutting down its operations in the United States on December 16, 2026. The company has already stopped accepting new personalized prescription formula requests and is contacting existing subscribers about their final shipments.¹

The announcement has left many Dermatica customers wondering what will happen to their subscriptions, whether they will receive their remaining orders, and how they can continue their skincare treatments, particularly those using customized prescriptions such as Dermatica tretinoin and Dermatica azelaic acid.

Although Dermatica is leaving the US market, existing customers can still access prescription skincare through other online dermatology services, including Miiskin, which connects users with independent, board-certified dermatologists.

Why is Dermatica shutting down in the United States?

Dermatica announced its decision to discontinue US operations in September 2026, approximately six years after entering the American skincare market in 2020.

The company, which was founded in the United Kingdom in 2018, became known for its personalized prescription skincare formulas targeting conditions such as acne, rosacea, hyperpigmentation and signs of skin aging.

According to a statement reported by Cosmetics Business, Dermatica made the decision after reviewing its business priorities and determining where to focus its resources.¹

The company has not publicly disclosed detailed financial information explaining its withdrawal from the US market.

Importantly, Dermatica is not shutting down globally. Its operations in the United Kingdom will continue.

When is Dermatica closing in the US?

Dermatica confirmed that its US operations will permanently cease on December 16, 2026. However, some services have already been discontinued.

The following timeline summarizes the most important dates for US customers.

The company has indicated that some of its skincare products may continue to be sold through Amazon, although availability after the closure has not been guaranteed.¹

What happens to existing Dermatica customers?

If you currently subscribe to Dermatica’s personalized skincare service, the closure will affect how you receive future prescription treatments.

In an email shared by customers on September 11, 2026, Dermatica explained that it would contact subscribers individually to confirm the final dispatch date for their personalized formulas.²

This means that existing customers should not assume that their next scheduled shipment will arrive as usual.

But there’s no need to worry about losing access to prescription skincare. Through Miiskin, you can consult an independent, board-certified dermatologist who can review your previous Dermatica formula and prescribe a similar treatment when appropriate. This is a pay per use service, not requiring you to sign up for another subscription.

Can I get through Miiskin the same formula I used to get from Dermatica?

In many cases, yes. Your chosen board-certified dermatologist can review your previous Dermatica prescription, assess your skin’s current needs, and determine whether to prescribe the same formula or a customized alternative that may be better suited to your skin.

Miiskin is a good alternative to Dermatica for users who want to continue their customized prescription skincare without committing to another subscription, while having the freedom to choose their dermatologist and maintain continuity of care.

You can explore some of the commonly prescribed customized skincare formulas available through Miiskin, prepared by Foothills Professional Pharmacy.

Will I receive my final Dermatica prescription shipment?

Dermatica has stated that it will contact existing personalized formula subscribers with information about their final shipments.

However, the company has not publicly confirmed that every customer will receive all previously scheduled orders.

If you have an active subscription, check your registered email address for a notification confirming your final dispatch date.

What happens to my Dermatica subscription?

Dermatica’s personalized formula subscription service is being discontinued in the United States. Existing subscribers have been informed that the company will contact them directly with details about their final shipments.

In the meantime, it is worth reviewing your account for outstanding orders, billing information and any remaining credits before December 16, 2026.

If you want to continue your prescription skincare without committing to another subscription, Miiskin offers a more flexible alternative. You can consult an independent, board-certified dermatologist who can review your previous Dermatica treatment and prescribe an appropriate medication if needed. Unlike subscription-based skincare services, Miiskin gives you complete control over when you pay for consultations and purchase your medications. There are no mandatory subscriptions, recurring fees or automatic medication shipments. You only pay when you need dermatology care.

Can I still use my Dermatica account credits?

According to the email shared by existing subscribers, customers with account credits can use them to purchase products from Dermatica’s Routine Essentials range while supplies last.² The company has not clearly established whether unused credits will be refunded after its US operations end. If you have a remaining balance, contact Dermatica’s customer service team to confirm your options.

Can you still buy Dermatica skincare products?

For now, some Dermatica skincare products remain available to US customers, but there is an important distinction between personalized prescription formulas and the company’s other skincare products.

Dermatica has also indicated that some products may remain available through Amazon, but customers should not assume that these products will continue to be stocked indefinitely.¹

What should I do if I use Dermatica prescription skincare?

If you have been using Dermatica for acne, rosacea, melasma or skin aging, you don’t necessarily have to change a skincare routine that has been working for you. Through Miiskin, you can connect with an independent, board-certified dermatologist who can review your previous treatment and help you continue your prescription skincare.

Here’s how to prepare for the transition:

1. – Check your final Dermatica shipment. Confirm when your last prescription formula will arrive so you can plan your next consultation before your medication runs out.
2. – Save your Dermatica prescription details. Take a photo of your medication label, including the active ingredients and concentrations, to share with your Miiskin dermatologist.
3. – Start a consultation through Miiskin. Choose a board-certified dermatologist available in your state, upload photos of your skin and provide information about your previous Dermatica treatment.
4. – Discuss continuing your treatment. Your dermatologist can evaluate whether a similar customized formula or an FDA-approved medication is appropriate. Most consultations receive a response within 24–48 hours.
5. – Enjoy the flexibility of prescription skincare without a subscription. With Miiskin, you choose when to consult your dermatologist and when to purchase your medication. There are no mandatory subscriptions or automatic medication shipments.

The biggest advantage of switching to Miiskin is that you can maintain continuity of dermatology care while having greater control over your treatment, pharmacy and spending. You can even return to the same dermatologist whenever you need a prescription renewal or treatment adjustment.

Can you continue your skincare treatment after Dermatica closes?

Yes. Dermatica’s closure doesn’t mean you have to give up a prescription skincare routine that works for you. Many of the active ingredients used in Dermatica’s personalized treatments are also available through Miiskin, with customized formulas prepared by Foothills Pharmacy.

Your chosen board-certified dermatologist can review your previous Dermatica prescription, assess your skin’s current needs and prescribe a similar or improved formulation when medically appropriate.

One of Miiskin’s biggest advantages is that you can continue your prescription skincare without committing to another subscription. There are no mandatory recurring fees or automatic medication shipments. You decide when to consult your dermatologist and purchase your medication.

New consultations cost $59-$79, while prescription renewal consultations for treatments previously prescribed through Miiskin cost $39-$49. Medication costs are separate.

Dermatologists typically respond within 24–48 hours, and you can return to the same dermatologist for future consultations, ensuring continuity of care as your skin’s needs change.

Disclaimer: Customized or compounded medications are not FDA-approved for safety or efficacy. Your dermatologist will determine whether a customized prescription is appropriate for your skin.

What Dermatica ingredients can you still get through Miiskin?

Many of the ingredients previously used in Dermatica’s personalized formulas are also available through Miiskin. When submitting your online consultation, you can indicate your interest in a customized prescription formula for your skin or hair. Your dermatologist will review your photos, medical history and treatment needs to determine whether a customized formula is appropriate and which ingredients and concentrations to prescribe. Formulas may contain up to five active ingredients.

These are just some of the ingredients available through Miiskin. Your chosen board-certified dermatologist can review your previous Dermatica prescription and determine whether a similar or alternative formula is appropriate for your skin.

If prescribed, your customized formula will be prepared by Foothills Pharmacy and delivered to your home, without requiring a medication subscription.