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Home / Dermatology / Musely vs Agency

Musely vs Agency: Choosing the best prescription skincare option for anti-aging

Want to find out the differences between Agency vs Musely? We’ve got you covered, and we offer an additional alternative to solve your anti-aging skincare needs.

Medical Content Writer Jennifer Highland
Written by:
Jennifer Highland
Medical Content Writer

Table of Content:
What is Musely? | What is Agency? | What is Miiskin? | Musely vs Agency | How to get a customized prescription? | Popular Anti-aging formulas | FAQ


What is Musely?

Musely is a telehealth skincare platform that offers prescription treatments for a variety of skin concerns, including melasma, dark spots, anti-aging, and acne. The service connects users with board-certified dermatologists who evaluate their skin through online consultations and prescribe customized medications, often compounded formulas tailored to individual needs. Musely is known for its flagship “FaceRx” service, which delivers powerful topical treatments directly to users’ doors, often at a lower cost than traditional in-office dermatology. The platform operates on a subscription model and also provides ongoing support through follow-up check-ins and access to providers.

What Agency?

Agency is a personalized skincare brand created by the team behind Curology, focused specifically on anti-aging treatments. It offers customized prescription formulas that target fine lines, wrinkles, dark spots, and texture issues. After completing an online questionnaire and uploading photos, users are matched with licensed medical providers—typically nurse practitioners or physician assistants—who craft a personalized skincare plan. Agency operates on a subscription basis, shipping monthly treatments and allowing users to adjust their formulas as their skin evolves. While it shares a similar model with Curology, Agency is tailored toward mature skin and long-term rejuvenation.

What is Miiskin?

Miiskin is a digital dermatology service that provides on-demand access to board-certified dermatologists for a wide range of skin conditions, including acne, melasma, rosacea, hair loss, and more. Unlike subscription-based platforms, like Musely or Agency, Miiskin uses a pay-per-consultation model, giving users the flexibility to seek treatment and buy their prescriptions only when needed. Patients complete an online intake form, upload photos, select their dermatologist and pharmacy of choice. For personalized prescription medications users need to select Skin Medicinals as their pharmacy. The platform offers fast turnaround times (typically 1–2 days) and includes secure messaging for follow-up questions, making it a convenient and patient-centric option for virtual dermatological care.ealth platform that connects users with board-certified dermatologists licensed in their state, enabling them to receive expert dermatological care without the need for in-person visits. Through the platform, users can complete an online consultation by providing information about their skin concerns and uploading photos for evaluation. Based on this assessment, dermatologists can develop personalized treatment plans and prescribe medications for a range of skin conditions, including acne, melasma, rosacea, eczema, and hair loss. Miiskin streamlines the process of accessing dermatological care, offering convenience, discretion, and professional support directly through a user-friendly mobile app or web interface.

custom rx treatment

Get a prescription for personalized skincare

Have an online consultation with a dermatologist to get personalized prescription skincare that suit your needs. Consultation price $59.

Get a customized formula

Musely vs Agency: Comparative table

Musely
Agency
Miiskin
Target Audience
Adults with melasma, dark spots, acne, and anti-aging.
Target Audience
Adults seeking anti-aging treatment.
Target Audience
Adults with a wide range of skin concerns (acne, rosacea, anti-aging, melasma, hair loss, etc.)
Treatment
Customized prescription formulas
Treatment
Customized prescription formulas
Treatment
Oral or topical prescriptions that are personalized or commercially available
Pharmacy
In-house pharmacy
Pharmacy
In-house pharmacy
Pharmacy
Third-party, user-selected pharmacies.
Medical providers
Board-certified dermatologists.
Medical providers
Nurse practitioners and physician assistants.
Medical providers
Board-certified dermatologists.
Provider selection
No, users are assigned a dermatologist.
Provider selection
No, users are assigned a provider.
Provider selection
Yes, users can choose their dermatologist.
Employment
Musely-employed dermatologists.
Employment
Agency employed providers.
Employment
Independent dermatologists.
Pricing
One-time or subscription-based. Starts at ~$60+ per treatment
Pricing
Subscription model; monthly cost around $30–$60+
Pricing
Pay-per-consultation: $39–$59 + medication costs
Response time
1–2 days
Response time
1–3 days
Response time
1–2 days
Type of service
Prescription skincare; on-demand or repeat ordering.
Type of service
Subscription-based skincare service.
Type of service
On-demand online dermatologist service.
Consultation model
Asynchronous via online form and photo upload.
Consultation model
Asynchronous via quiz and photo upload.
Consultation model
Asynchronous via intake form and photo submission.

How to get a customized prescription for anti-aging via Miiskin?

Requesting a prescription for a personalized formula for anti-aging is very simple, affordable and effective. Consultation price starts at $59 and medication renewals start at $39. 

Tackle multiple problems at once with your customized formula, for example photo-aging, dark spots and acne. Start the consultation by selecting your state, answering a few questions, upload your photos and select your dermatologist and pharmacy. 

custom rx treatment

Get a prescription for personalized skincare

Have an online consultation with a dermatologist to get personalized prescription skincare that suit your needs. Consultation price $59.

Get a customized formula

Popular ant-aging and dark spots formulas prescribed via Miiskin

  • Hydroquinone + Tretinoin + Niacinamide + Fluocinolone: A powerful combination where hydroquinone inhibits melanin, tretinoin accelerates skin renewal, niacinamide soothes, and fluocinolone reduces irritation.
  • Hydroquinone + Tretinoin + Kojic Acid + Niacinamide + Fluocinolone: Hydroquinone and kojic acid target pigmentation, tretinoin promotes cell turnover, niacinamide balances skin tone, and fluocinolone reduces inflammation.
  • Hydroquinone + Kojic Acid + Niacinamide + Vitamin C: This potent mix fades dark spots, strengthens the skin barrier, and brightens the complexion.
  • Tretinoin + Hydroquinone: Tretinoin enhances cell regeneration for faster pigment fading, while hydroquinone directly decreases melanin for a more even complexion.
  • Tretinoin + Niacinamide: Tretinoin helps smooth fine lines and boost collagen, while niacinamide improves skin tone and enhances moisture retention.
  • Tretinoin + Azelaic Acid: Tretinoin softens wrinkles and refines texture, while azelaic acid brightens the skin and diminishes dark spots.
  • Salicylic Acid + Glycolic Acid: Salicylic acid decongests pores and smooths the skin, while glycolic acid exfoliates and supports firmer skin through collagen renewal.
  • Salicylic Acid + Lactic Acid: Salicylic acid clears pores and refines skin texture, while lactic acid gently exfoliates and hydrates, unveiling a more glowing appearance.
tretinoin all you need to know

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FAQ about Musely, Agency and Miiskin

Can I get via Miiskin the same medications I can get via Musely or Agency?

Yes, in many cases you can get the same or similar prescription medications via Miiskin that are offered by Musely or Agency. Miiskin allows users to consult with board-certified dermatologists who can prescribe both compounded and commercial treatments, including commonly used ingredients like tretinoin, hydroquinone, azelaic acid, and niacinamide. However, the exact formulations may vary slightly since Miiskin works with independent pharmacies (like Skin Medicinals), rather than relying on a proprietary in-house pharmacy like Musely or Agency.

What are the main differences between Agency and Musely?

The main differences between Agency and Musely lie in their target focus, provider types, and prescription control. Agency focuses specifically on anti-aging, using compounded topical prescriptions through a subscription model, typically managed by nurse practitioners or physician assistants. Musely, by contrast, addressed a broader range of concerns like melasma, acne, and rosacea, and exclusively employed board-certified dermatologists. Musely also allowed for more one-time purchase flexibility, while Agency was strictly subscription-based. Miiskin stands apart from both by offering a pay-as-you-go model, empowering users to choose their own board-certified dermatologist and preferred pharmacy. It combines the clinical credibility of Musely with greater flexibility than either service, making it a more patient-centric option for personalized dermatological care.

Are all the providers in the Miiskin network board-certified dermatologists?

Yes, all providers in the Miiskin network are board-certified dermatologists. This ensures that patients receive expert care from highly trained specialists with the credentials and experience to manage a wide variety of skin conditions through virtual consultations.

Are all Agency providers board-certified dermatologists?

No, Agency does not exclusively employ board-certified dermatologists. The medical team primarily consists of licensed nurse practitioners and physician assistants who are trained in dermatologic care. While they can prescribe and manage treatment plans, they are not dermatologists unless specifically noted.

Are all Musely providers board-certified dermatologists?

Yes, Musely only employs board-certified dermatologists to review cases and prescribe treatments. This sets Musely apart from many other telehealth skincare platforms by ensuring that all medical care is delivered by certified dermatology specialists.

Can you choose your dermatologist via Musely?

No, Musely does not allow users to choose their specific dermatologist. Once you complete the online consultation and submit your information, a board-certified dermatologist is assigned to your case based on availability. While all providers are qualified, the process is automated, and patients are not given a choice of individual doctors.

Can you choose your dermatologist via Agency?

No, you cannot choose your medical provider through Agency. The platform automatically assigns a licensed provider, typically a nurse practitioner or physician assistant, to handle your consultation and create your personalized skincare treatment. Users do not have the option to select a specific individual.

Can you choose your dermatologist via Miiskin?

Yes, Miiskin does allow you to choose your dermatologist during the consultation process. After selecting your state and skin concern, you can view a list of board-certified dermatologists licensed in your area and choose the one you’d like to consult with. This offers a level of transparency and personalization that many competing platforms do not provide.

What is a good alternative to Agency?

A good alternative to Agency is Miiskin, particularly for individuals who value flexibility, transparency, and direct access to board-certified dermatologists. Unlike Agency, Miiskin uses a pay-per-consultation system and allows patients to choose their own dermatologist from a curated list of licensed professionals in their state. This approach provides greater autonomy and a more personalized experience, especially for those who want control over their provider and pharmacy. Miiskin also treats a broader range of skin conditions—including acne, melasma, rosacea, and hair loss—whereas Agency primarily focuses on anti-aging and skin-renewal treatments. For those seeking clinical-level care without the recurring cost or lack of provider transparency, Miiskin is a well-rounded and patient-friendly alternative.

What is a good alternative to Musely?

A strong alternative to Musely is Miiskin, particularly for individuals seeking expert dermatological care without the constraints of a subscription model. While Musely is known for its effective prescription treatments for pigmentation, melasma, and anti-aging—delivered through its in-house compounding pharmacy—Miiskin offers a more customizable and patient-controlled experience. Users can select their own board-certified dermatologist, choose a preferred pharmacy (including options like Skin Medicinals for compounded medications), and pay per consultation, making it ideal for those who want high-quality care on their own terms. Additionally, Miiskin treats a broader spectrum of skin concerns—including acne, rosacea, and hair loss—not just cosmetic aging or discoloration, which further broadens its appeal for patients looking for comprehensive virtual dermatology.

Provider & Prescription Information

Miiskin connects patients with independent dermatologists who provide care through their own private practices. Miiskin does not employ dermatologists and does not sell or distribute medications. Any prescriptions issued by the dermatologists can be filled at third-party pharmacies of the patient’s choice.

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Miiskin is an online dermatology consultations platform that connects patients with independent dermatologists.

All consultations are provided by independent online dermatologists on a cash-pay-only basis. Miiskin does not practice medicine or pharmacy. Prescriptions, if applicable, are sent to third-party pharmacies. Medication images on the website are for illustrative purposes only and images of people are not actual patients. Medical information on miiskin.com is for informational purposes and not medical advice. Consult a healthcare provider for any concerns.

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