Can you keep the same dermatologist for every telehealth visit?

Table of Content:
Will I consult a board-certified dermatologist online? | Start a consultation | Request a medication refill | Send a message | Continuity of care | Miiskin vs in-person dermatologists | Miiskin vs other dermatology platforms

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When considering online dermatology, one common concern patients have is whether they’ll receive the same level of continuity as they would in a traditional clinic. Building a trusted relationship with a dermatologist often requires ongoing care, consistent monitoring, and personalized adjustments over time. But in the virtual space, the experience can vary depending on the platform you choose.

Most online dermatology services connect you with whichever provider is available at the time. This means you are not likely to see the same clinician for follow-ups, which can sometimes make care feel less personal.

Via Miiskin, continuity of care is built into the process. When you start your first consultation, you can select the dermatologist you want to work with. That same board-certified dermatologist will then handle your treatment plan, prescription refills, and any follow-up visits. This approach allows your dermatologist to track your progress, adjust your medications as needed, and maintain a clear picture of your skin health over time.

Patients also benefit from secure messaging, where they can ask their dermatologist follow-up questions within a set period after the consultation. If more time has passed, you can still continue communication for a small fee. This ensures that your dermatologist stays informed and involved in your ongoing care, making the online experience closer to what you would expect in a traditional in-person clinic.

Will I consult a board-certified dermatologist online?

This depends on the platform. Many online dermatology providers use nurse practitioners (NPs) or physician assistants (PAs) to handle most consultations, particularly for common conditions like acne or rosacea. While these clinicians are licensed to diagnose and prescribe, they do not have the specialized training of a dermatologist.

Via  Miiskin you always connect with a board-certified dermatologist (MDs), ensuring that your care is provided by a physician with advanced expertise in diagnosing and treating skin, hair, and nail conditions. 

If consulting with a board-certified dermatologist is important to you, it’s best to check the platform’s provider details before booking a visit.

How to start a consultation via Miiskin?

Starting an online dermatology consultation with Miiskin is simple:

1. Go to the Miiskin website or app and click Start Consultation.
2. Select a board-certified dermatologist from the network.
3. Fill out a short medical questionnaire about your symptoms, history, and current medications.
4. Upload clear photos of your skin concern.
5. Enter your preferred pharmacy and payment details. (The $59 fee is placed on hold and only charged once your dermatologist provides a treatment plan.)
6. Submit your consultation. Within 24–48 hours, you’ll receive your dermatologist’s diagnosis and personalized treatment plan on the Miiskin platform.
7. If needed, your prescription will be sent electronically to the pharmacy you selected.

How to request a medication refill via Miiskin?

Refill visits are designed for patients who already have a diagnosis and ongoing treatment and the process is quite similar, but a tiny bit shorter:

1. Log into the Miiskin platform.
2. Choose Medication Refill Visit.
3. Provide an update on your progress.
4. Upload fresh photos if requested to show your current skin condition.
5. Submit the refill request payment ($30–$39 depending on the dermatologist).
6. Your dermatologist reviews your case and, if appropriate, renews your prescription. The updated prescription is then sent to your chosen pharmacy.

How to send a message to my online dermatologist if I have any questions about my treatment?

After you receive your treatment plan, you can contact your dermatologist directly through Miiskin’s secure messaging feature. Simply log into the Miiskin platform, open your consultation, and use the built-in messaging option to write your question. Messages are encrypted to protect your privacy and go directly to your dermatologist.

Most dermatologists offer a free follow-up messaging period after your visit, which may range from a couple of days up to a week. If you still have questions after this period, you need to pay a $25 fee to continue messaging your dermatologist. This ensures you always have a way to reach your provider for clarification or treatment adjustments.

How is continuity of care ensured via Miiskin?

Continuity of care is a key part of Miiskin’s model. Miiskin allows you to choose your own board-certified dermatologist at the start of your consultation. That same dermatologist will then handle your follow-up visits, prescription renewals, and ongoing management, ensuring consistency in your treatment.

All consultations, treatment plans, and secure messages are stored within the Miiskin platform, so your dermatologist has full access to your medical history, previous photos, and treatment progress. This allows them to adjust your medications when necessary, track changes in your skin over time, and provide a level of continuity similar to an in-person clinic.

For follow-up communication, Miiskin includes a free messaging window after each consultation, and if you need ongoing contact beyond that, you can pay a $25 fee to write a message related to your consultation. 

This structure helps patients stay connected to the same dermatologist without disruptions in care.

Continuity of care: Miiskin vs in-person dermatologists

Feature	In-Person Dermatologist	Miiskin Online Dermatology
Choice of dermatologist	Often limited by insurance network or clinic availability	Patients can select their preferred board-certified dermatologist
Follow-up visits	Usually with the same dermatologist, but may vary in large clinics or when scheduling conflicts occur	Always with the same dermatologist you initially chose
Access to medical history	Paper or electronic chart reviewed at each visit	Full history, photos, and treatment plans stored securely in the platform
Treatment adjustments	Made during in-person follow-ups, often weeks later	Adjustments made quickly through secure messaging or refill visits
Wait times	Typically 4–8 weeks for follow-ups	24–48 hours for online review and treatment plan
Communication between visits	Usually requires scheduling a new appointment or phone call to the office	Secure messaging available; free for a limited time, then $25 for extended messaging
Prescription renewals	Require in-person visit or office request, may take days	Refill visits available online for $30–$39, handled by the same dermatologist

Continuity of care: Miiskin vs other dermatology platforms

Platform	Type of Provider	Choice ofDermatologist	Same Clinician
Miiskin	Board-certified dermatologists	Yes	Yes
Curology	Dermatologists, NP’s and PA’s	No	No
Hers	MD’s, NP’s & PA’s	No	No
Nurx	Mainly NP’s	No	No
DermatologistOnCall	Board-certified dermatologists	Yes	Yes
Musely	Dermatologists, NP’s & PA’s	No	No

Conclusion

Continuity of care is one of the biggest differences between online dermatology platforms. While many services connect you with whichever provider is available, Miiskin ensures that you can choose your dermatologist and continue seeing the same one for all follow-ups, prescription renewals, and ongoing treatment. 

This model makes online care feel much more like an in-person clinic, but with the added convenience of faster turnaround, secure messaging, and transparent pricing. For patients managing chronic conditions such as acne, rosacea, eczema, or pigmentation concerns, this consistency can make all the difference in long-term skin health.