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Home / dermatology / clinic set up / Marketing strategies

8 Marketing Strategies for Private Dermatology Practices

Get eight proven marketing ideas to successfully differentiate your private dermatology practice for your competitors and attract more patients.

Author: Jennifer Highland, Content Manager of Miiskin | Reviewed by: Slavica Nikolić, SEO Specialist of Miiskin

Covered in this article:
Online presence | Customer personas | Job-to-be-done | Draft a value proposition | Digital advertising agency | Implement teledermatology | Loyalty program | Socialize with dermatologists


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When you start your own dermatology private practice, you are responsible for developing a marketing plan for your dermatology clinic. One of the best ways to begin your dermatology marketing strategy and marketing plan is by creating a solid online presence for your clinic because, without it, you’re losing patients.

On the other hand, with a solid online presence, it will be easy for your potential clients to find your dermatology clinic’s website, professional profile, and social media pages. Patients will also be able to ask you questions about your practice through these channels.

online marketing for private dermatology practice tips

Besides, it’s a well-accepted fact that people tend to search online before deciding to book an appointment. Today’s patients want to find out everything about you and go through reviews from other patients on different platforms. So don’t miss this opportunity!

The list below gives you eight great digital dermatology marketing strategies and ideas for your private practice

  1. Build a solid online presence for your clinic
  2. Build the customer personas for your dermatology clinic
  3. Understand the job-to-be-done for each persona 
  4. Develop your value proposition and unique selling points of your private practice
  5. Hire an agency to do your digital marketing activities
  6. Implement teledermatology in your clinic
  7. Develop a referral and loyalty program for your dermatology clinic
  8. Socialize with other dermatologists
dermatology practice guide

Guides to Setting up a Private Healthcare Practice

  • Tips to Start a Private Medical Practice
  • 6 Ways to Attract New Patients to your Dermatology Practice
  • 8 Digital Marketing Strategies for Private Dermatology Practices
  • Choosing the Right Teledermatology Software
  • Teledermatology Reimbursement Guide

1. Build a Solid Online Presence for Your Private Dermatology Clinic

Patients nowadays want to know they are dealing with a professional, reliable dermatology clinic—otherwise, they will go to another clinic.

  • Develop a user-friendly and mobile responsive website for your dermatology clinic
  • Create business listings 
  • Build social media channels
  • Get customer reviews for your website
  • Start a blog if you are willing to do it right
  • Create content optimized for search engines

In our article 6 ways to attract more patients to your dermatology clinic, you can read more in-depth about these six ways of building a solid online presence.

2. Build the Customer Personas for Your Dermatology Private Practice

A customer or buyer persona is defined as a semi-fictional character representing critical traits of an important segment of your audience, based on the information you know and the data collected from user research and website analytics. It would be best to build your personas based on actual data, not intuition.

Click on the image to enlarge

private dermatology practice customer persona

Two ways to ensure this is by conducting qualitative (customer interviews or focus groups) and quantitative research (website analytics, online surveys.)

Customer personas help you better understand your patients’ needs and how to address them.

They also help you create alignment across the organization and prioritize the marketing campaigns and initiatives to invest time and resources.

Request a PowerPoint version of this free Customer Persona Template to create patient profiles for your dermatology practice.

Request Customizable Customer Persona Template


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      3. Understand the Job-To-Be-Done for Each of Your Personas

      The jobs-to-be-done framework is essential for any digital marketing strategy. It aims to develop products or services based on understanding the specific “job” your patients “are hiring” your “service” to do for them1.

      For example, in the case of Sarah, the customer persona mentioned above, she is not going to your dermatology clinic to do skin checkups and get fillers or other cosmetic procedures. 

      Sarah is “hiring” your dermatology clinic to “keep her cancer-free and help her look her best, and advance in her career.”

      In this case, your “dermatology service” may be competing against another clinic, a personal trainer, expensive skin care products, and spas.

      You may think that a personal trainer is not your direct competitor; however, Sarah has limited money to spend on herself because she also needs to pay rent, bills, food, and entertainment.

      Therefore, if Sarah decides to pay for a personal trainer this month, she may not have any more money to spend in your dermatology clinic. In this case, a personal trainer competes against your dermatology clinic for Sarah’s money.  

      This information is helpful because to do some advertising, you can do it in the same channels where spas, personal trainers, or skin care products also advertise. 

      You can also consider cross-promotion with local businesses such as fitness centers, spas, or a shop selling skin care products. Although you are all competing for Sarah’s money, she may choose to buy skincare for one month, pay a personal trainer for another month and do some cosmetic procedures during another month.

      4. Draft a Value Proposition for Your Dermatology Practice

      To complete this step, you must build at least three customer personas with their respective jobs-to-be-done.

      After that, you can create a table with the customer pain points on one side and how you address these pain points on the other side.

      Customer Pain Points How does your clinic address these points
      Works long hoursVirtual dermatology visits
      She is scared about skin cancer and wants to stay healthyExtended opening hours and open on weekends
      She wants to look good, but she has very little time for herselfState-of-the-art medical and cosmetic equipment 
      Dermatology clinics have a long waiting time for new patientsWaiting lines are reduced due to the teledermatology service offering 
      She wants to socialize at the same timeA special discount applies for two or patients booking cosmetic procedures together
      Cosmetic treatments are expensiveLoyalty Card with a point reward system for cosmetic treatments

      Hopefully, after completing these templates, you are aware of who your ideal customers are, what they want, how you can reach them, and where.

      So developing a value proposition and unique selling points should be pretty straightforward.

      Example of a value proposition and unique selling points statement for a private dermatology practice:

      Advanced medical and cosmetic dermatology treatment offering patient-centric healthcare delivery.

      • Prioritized treatment
      • Short waiting times
      • In-person and virtual consultations
      dermatological tools

      7 Innovative Tools for Dermatolgists

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      5. Hire a Digital Advertising Agency to Manage the Digital Marketing Campaigns for Your Private Dermatology Practice

      After taking all these steps, you are now ready to approach a few digital advertising agencies to help lead your dermatology advertising efforts.

      Digital advertising requires some serious skills! If you want to be successful, hiring a freelance digital campaign specialist or a specialized agency is the right way to go. Even if it sounds expensive, it is worth the investment in the long run. You need to spend money to make money.

      To have a successful online marketing campaign for your private dermatology practice, many elements need to be implemented. Using specialists for your campaigns is the best way to ensure you will succeed.

      Once you have narrowed down the list of potential candidates, you want to set up a plan for the activities you want to focus on:

      If you have a small budget, experiment with one channel at a time and see which channel performs best:

      • Facebook
      • Instagram
      • Snapchat
      • Youtube
      • Google Adwords

      You should also conduct retargeting campaigns, showing advertising for those who have already visited your website once. This type of marketing is not only very efficient, but it is also cheaper than other types of campaigns.

      6. Implement Teledermatology in Your Dermatology Clinic

      Teledermatology is one of the most common telemedicine applications, and it is usually delivered via live video conferencing (synchronous) or store-and-forward communications (asynchronous). 

      A live video conference is when patients and doctors communicate via a live platform such as Zoom for Healthcare or Doxyme. 

      Store-and-forward telemedicine is when patients use a teledermatology app or web portal to take photos of their condition, fill in their symptoms, and share this information with their dermatologist.

      This type of communication is very efficient because patients can skip appointment booking altogether, get an answer from their dermatologist with a treatment plan, or are called in for an in-person consultation.

      Implementing telemedicine in your dermatology clinic is a great way to promote your clinic to new customers for several reasons:

      • You can prioritize patients based on illness severity by triaging patients virtually
      • Patients can request urgent care directly from an app, and you can attend to those requests whenever you have the chance
      • Asynchronous telemedicine visits are much more convenient for you and your patients since you don’t need to be available at the same time
      • You can attend up to 20% more patient cases without working more hours
      • You can have more flexibility on your schedule by working some days or some hours from home
      • You can target young patients who prefer virtual dermatology consultations
      • You can increase the patient experience and satisfaction
      • Teledermatology is reimbursed at the same rate as in-person visits by private insurance companies

      If you see the image below, you can see a pop-up on the dermatology website that says “Urgent Request Care.” 

      So, for example, if a patient with an acne problem doesn’t want to wait 30 days for an in-person appointment, they can download the Miiskin app, upload photos of their problem areas, answer the clinical questionnaire and share this information with you. 

      If the case seems straightforward, you can review the photos during a no-show visit or at the end of the day and initiate treatment immediately.

      teledermatology miiskin pro

      7. Build a Loyalty and a Referal Program

      Reward the customers of your cosmetic treatments for being loyal and for bringing you new business. Create a loyalty card where they get points every time they visit your clinic for cosmetic procedures. Give them extra points when they bring someone to your clinic.

      8. Socialize With Other Dermatologists in the Area

      Whether you are setting up a new clinic or want to attract more customers, networking with other dermatologists in your area is always a good idea.

      If they have more customers than they can handle, they could refer business to you in exchange for a referral fee. If you are setting up a new clinic, they can give you tips and tricks on what to do or what not to do. If they are looking to retire in a few years, you may get many new customers. You can always consult with them if you need a second opinion on a patient’s case.

      teledermatology and miiskin

      What Is Teledermatology?

      Learn more about telehealth in dermatology.

      LEARN MORE

      Dermatology Marketing Ideas – Conclusion

      We have provided you with eight actionable ways to get started with the digital marketing plan for your private dermatology practice. We recommend you follow these tips because they will help you bring more patients to your private practice and accelerate its growth.

      Many dermatology clinics offer similar services, so you must find a way to make your clinic stand out. On top of that, there are some nationwide online dermatology services that are stealing patients from private dermatology clinics.

      The difference between succeeding and failing is how you plan to market your practice, and the tips in this article can help get you started.

      Let us know if this article was helpful to you and if we can improve something. We want to ensure that we share information relevant to private dermatology practices.

      MIISKIN PRO PROMO

      HIPAA-compliant telehealth platform for dermatologists

      online triage service miiskin pro

      Miiskin PRO is a HIPAA-compliant telehealth platform for dermatology that allows patients to request virtual or in-person consultations with a dermatology clinic via the Miiskin app. Dermatologists can offer asynchronous virtual care, renew prescriptions online or prioritize in-person consultations for the patients who need urgent care.

      Virtual visits with Miiskin PRO are reimbursable by payers at a rate comparable to physical consultations.

      BOOK A DEMO

      References:
      1 https://strategyn.com/jobs-to-be-done/


      Read More:

      miiskin appTeledermatology White Paper

      store and forwardAdvantages of store-and-forward technology in dermatology

      dermatology conferencesThe most important Dermatology societies and conferences in the USA

      online prescription refillBenefits of conducting virtual medication renewal visits

      miiskin and google derm assistPlatform for academic researchers

      virtual patient triageTriaging patients online can save you a considerable amount of time

      teledermatology reimbursementTeledermatology reimbursement guide for US healthcare providers

      teledermatology companiesList of companies offering telehealth software for dermatology

      megan fry in sup board

      User Stories: Megan Fry

      “The waiting time to see a dermatologist was 3 to 4 months! A local clinic offered urgent care through a teledermatology app, so I sent a request and in less than 72 hours, the cancerous lesion was removed.”

      READ MEGAN’S STORY

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