Start a photo-based virtual consultation

Use your phone to submit a photo of your skin condition.
Get a response and a prescription, if needed, within 24 hours.
Available to patients with residence in Arizona, Connecticut, Delaware, Florida, New Jersey or New York State.

Download the Miiskin app.
Sign up with the code SS1.

Download the app

Consultations: $25 – $90

How to start a photo-based consultation

Download the Miiskin app.

Download the app

Insert the code SS1
to sign up with Skinsage.

Select

Start a photo consultation
or
Start a prescription refill photo consultation

Follow the in-app steps:

Answer a questionnaire
Take a photo
Select a pharmacy for prescriptions
Insert payment information
Submit

upload questions and images for the clinic

using miiskin for consultation with images

Await a response

In the app, you will receive an assessment and any recommended treatment within 24 hours during weekdays.

What are photo-based virtual consultations?

Photo-based virtual consultations are a convenient alternative if you want fast access to dermatological care and do not wish to speak with a healthcare provider in real-time.

Many common skin conditions such as acne, rosacea, eczema, and other forms of rashes can be often managed through photo-based consultations. If your reported skin problem requires that you see a healthcare provider in person you will get this information as well so you can look up a dermatological provider in person.

In case of an emergency, please call 911.

FAQ

More questions and answers about photo-based virtual consultations.

What is the difference between a photo-based care request and a physical consultation?

The main difference between photo-based, virtual consultations and in-person care is how you interact with the provider. Photo-based consultations offer increased convenience and accessibility, allowing you to receive medical care from your own home. Virtual visits are adequate to evaluate many straight-forward skin conditions.

In-person visits allow a more detailed physical examination, which is necessary for some skin problems. If the provider is not comfortable treating you via a photo-based consultation you will be notified.

How soon can I expect a response?

The response time for a photo-based virtual consultation can vary depending on the complexity of the case and the availability of the healthcare provider.

Typically, you can usually expect a response within 24 hours during weekdays.

Virtual consultations should not be requested for emergencies or urgent medical conditions, as real-time interaction and examination are necessary in such cases. If you have a medical emergency dial 911.

How do I get a prescription?

Your healthcare provider will prescribe a medication electronically and you will be able to pick it up at the pharmacy you have selected in the Miiksin app.

Virtual consultations may not be suitable for all skin conditions and not all medications can be prescribed during a photo-based consultation, for example, isotretinoin (Accutane) cannot be prescribed virtually.

Can I start a consultation for a minor?

It is currently not possible to request a consultation for a person under 18 through the Miiskin app as this requires a specialized consent. This feature is expected to come in late 2023.

What does it cost and when/how will I be charged?

Photo-based consultations through Skinsage are:

New visit/New condition: $90
Streamlined follow-up: $45
Prescription refill consultation: $25

When you start the consultation you will be asked to insert your credit card details. The amount will be reserved on your card, but it will not be charged until your consultation has been completed.

Can I cover the consultation with my insurance plan?

No. For the time being the consultations are only available with out-of-pocket payments.

Where can I ask further questions?

For questions about receiving care from Skinsage, please email Skinsage on info@skinsage.com.

For technical questions only, please send an email to Miiskin Support on support@miiskin.com.

Start a photo-based consultation.
Sign up with the code: SS1.

Download the app