How does it work?
First you need to sign up! You will be asked to enter your email address and to confirm your age.
Download the free Miiskin app
Download the Miiskin app on the App Store or Google Play and start the consultation.
Start the consultation
Enter the Miiskin app, answer a few questions about your skin problem, take photos of your skin, select a pharmacy and enter your credit card details to pay for the consultation.
Get a treatment plan in 1-2 working days
Get a personalized treatment plan and prescriptions sent to your local pharmacy.
What are photo-based virtual consultations?
Photo-based virtual consultations are a convenient alternative if you want fast access to dermatological care and do not wish to speak with a healthcare provider in real-time.
Many common skin conditions such as acne, rosacea, eczema, and other forms of rashes can be often managed through photo-based consultations. If your reported skin problem requires that you see a healthcare provider in person you will get this information as well so you can look up a dermatological provider in person.
In case of an emergency, please call 112.
What is the difference between a photo-based care request and a physical consultation?
The main difference between photo-based, virtual consultations and in-person care is how you interact with the doctor. Photo-based consultations offer increased convenience and accessibility, allowing you to receive medical care from your own home. Virtual visits are adequate to evaluate many straight-forward skin conditions.rnrnIn-person visits allow a more detailed physical examination, which is necessary for some skin problems. If the doctor is not comfortable treating you via a photo-based consultation you will be called for a physical examination.
How soon can I expect a response?
The response time for a photo-based virtual consultation can vary depending on the complexity of the case and the availability of the healthcare provider.rnrnTypically, you can expect a response within 24-72 hours during weekdays.rnrnVirtual consultations should not be requested for emergencies or urgent medical conditions, as real-time interaction and examination are necessary in such cases. If you have a medical emergency dial 112.
How do I get a prescription?
Your healthcare provider will prescribe a medication electronically and you will be able to pick it up at the pharmacy you have selected in the Miiskin app.rnrnVirtual consultations may not be suitable for all skin conditions and not all medications can be prescribed during a photo-based consultation, for example, isotretinoin (Accutane) cannot be prescribed virtually.
Can I start a consultation for a minor?
It is currently not possible to request a consultation for a person under 18 through the Miiskin app as this requires a specialized consent. This feature is expected to come in late 2023.
What does it cost and when/how will I be charged?
Photo-based consultations with dr. Alpana Mohta are ₹400 per consultation, currently reduced from ₹800.
Can I cover the consultation with my insurance plan?
No. For the time being the consultations are only available with out-of-pocket payments.
Where can I ask further questions?
For questions about receiving care from dr. Alpana Mohta, please call the office on u003ca class=u0022c-linku0022 href=u0022tel:+918769036292u0022 target=u0022_blanku0022 rel=u0022noopener noreferreru0022 data-stringify-link=u0022tel:+918769036292u0022 data-sk=u0022tooltip_parentu0022 aria-describedby=u0022sk-tooltip-3344u0022u003e+91-8769036292u003c/au003e.rnrnFor technical questions only, please send an email to Miiskin Support on email@example.com.
Get started with a photo-based